Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PBPaula B., Hendersonville, NCCustomer since Oct 2019
“Customer service is what you did right! Every person I speak to at the office is friendly and knowledgeable….but Kim takes the cake. She is promptly there with every question big or small. It was tricky when we first moved here getting everything straight with new insurances. Kim handled it all. Having a relationship with your insurance broker is key and Kim is perfect. All our insurance needs are handled by her. I hope she knows just how much we appreciate her!”
- KHKevin H., Brevard, NCCustomer since Mar 2022
“Brooke was the epitome of responsive and helpful. I left a big insurer who I could only contact through an 800 number, and now have a local agent who I know I can call on with any questions/concerns. Could not ask for better, more knowledgeable service.”
- SSSteven S., Hendersonville, NCCustomer since Jun 2020
“Good advice after listening to my needs, always followed by quotes favorable to my situation and finances. Coverage which makes me comfortable. After the sale ,communication is always available and helpful. Thank you, Emily Freeman!”
- CFClaudia F., Hendersonville, NCCustomer since Jan 2004
“Oh, you and your company have served me 100% since I became your customer twenty some years ago. Your staff is ALWAYS knowledgeable, courteous, friendly and helpful!! Thank you all so much!!❤️❤️”
- GGHendersonville, NCCustomer since Apr 2019
“Everyone is always friendly and very helpful. They answer the phone always and if they do not know the answer you will be handed over to someone who does have the knowledge.”
- JGJuanita G., Saluda, NCCustomer since Apr 2019
“I love being able to call and actually speak to someone and they are very helpful and knowledgeable on anything we might have questions about.”
- DCDarrell C., Flat Rock, NCCustomer since Jun 2017
“Jason and the team at Pryor Insurance have been responsive to a range of requests for homeowners and auto insurance for my family here in NC. Pricing for policies vs/ the coverage has always been competitive as well.”
- TFTom F., Hendersonville, NCCustomer since Aug 2018
“Timely reply to questions and changes. Answer their phones locally, knowledgeable of the local area, housing, insurance markets. ”
- CGCheryl G., Hendersonville, NCCustomer since Mar 2013
“We use Pryor for our business & personal insurance needs. Our agent is ALWAYS there for us. She makes everything so understandable for us. He would highly recommend them to anyone!!”
- HSHelen S., Hendersonville, NCCustomer since Feb 2014
“Based on our recent experience in dealing with a major event that came under our homeowners policy, your assistance in dealing with the damage involved was exemplary. This was the case in terms of dealing with Jason Pryor as well as with the insurance adjuster, Josh Gordon, handling our claim. Thank you from both of us for the excellent customer service. ”
- JRJames R., Arden, NCCustomer since Aug 2012
“ We are a long-time customer of Erie Insurance and have always found their employees to be very courteous, knowledgeable and helpful in answering questions and changing policies as needed.
” - VOHendersonville, NCCustomer since Apr 2018
“You care about your clients and make sure clients are comfortable with the
policies they are selecting. No question is “too stupid”. Quick to respond
when a problem happens…fender bender with me… Pryor had my issue
under control/solved in an amazingly short time. Very impressed.” - JKHendersonville, NCCustomer since Jan 2004
“Everyone at Pryor is always so helpful and knowledgable. I wouldn’t hesitate to recommend them to anyone.”
- BRBruce R., Hendersonville, NCCustomer since Jul 2007
“great customer satisfaction!! You continue to give us superb coverage at a great price too! Thank You for making us a special customer!!!”
- LRLynn R., Hendersonville, NCCustomer since Jul 2007
“Any questions have been fully answered and addressed immediately. Health insurance for Medicare has been addressed and recommended appropriately”